This Digital Marketing Service Policy (the “Policy”) outlines the terms and conditions under which PK Pioneers (the “Agency”) provides digital marketing services to clients. It includes provisions related to commission or fixed retainer fees, fraudulent activity, returns, discounts, and legal protections for PK Pioneers. This Policy is implemented for all clients, irrespective of whether they have signed a service contract with PK Pioneers.
2. Service Scope
PK Pioneers will provide digital marketing services to clients, as outlined in the service contract. This includes services such as search engine optimization, social media marketing, content creation, and advertising campaigns, among others.
3. Service Charges
Clients may choose between a percentage commission or a fixed retainer fee, as specified in the service contract. These fees are calculated based on the terms agreed upon in the contract.
4. Commission Payment
Clients are responsible for making commission or retainer fee payments as specified in the service contract. Payment is due within 10 days from the date of the sale order or as agreed upon in the contract.
5. Fraudulent Activity
Clients engaging in fraudulent activity to evade their financial obligations to PK Pioneers will face the following consequences:
5.1 Commission Voidance
If PK Pioneers determines that the client has engaged in fraudulent activity to evade their financial obligations, all past commissions or retainer fees paid are voided.
5.2 Penalty for Fraudulent Activity
In case of commission or fee voidance due to fraudulent activity, the client will be subject to a penalty as specified in this Policy. PK Pioneers, at its discretion, will determine the appropriate penalty or fine for the fraudulent activity, as explicitly mentioned in this Policy. The penalty or fine will be communicated to the client in accordance with this policy.
5.3 Asset Seizure
To ensure compliance with the penalty for fraudulent activity and recovery of the due amount resulting from such activity, PK Pioneers reserves the right to seize and hold client assets, including digital marketing materials, access to digital platforms, and advertising accounts until the due amount is paid.
6. Contract Requirement
All clients, regardless of whether they have signed a service contract with PK Pioneers, are required to abide by the terms outlined in this Policy. Clients not abiding by the terms agree to forfeit their legal rights in line with the following provisions:
6.1 Legal Forfeiture
Clients who have not signed a contract with PK Pioneers and have chosen to avail our services agree to forfeit their legal rights.
6.2 Obligation to PK Pioneers
In the event of non-compliance with the terms outlined in this Policy, clients agree to make themselves liable to PK Pioneers, which may involve penalties, fines, or legal action.
7. Dispute Resolution
Any disputes or discrepancies regarding the service charges, commission, or contractual obligations will be resolved through good faith negotiations between the client and PK Pioneers.
Both the client and PK Pioneers agree to maintain the confidentiality of proprietary information, trade secrets, or sensitive data exchanged during the engagement.
9. Legal Protections
PK Pioneers reserves the right to take legal action in the event of client non-compliance, fraudulent activities, or contract violations. This may include seeking compensation for damages and any associated legal costs.
10. Ownership of Marketing Strategies
All marketing strategies developed and implemented by PK Pioneers on platforms such as Google Ads, Facebook Ads, or any other social media platform are the exclusive property of PK Pioneers. Clients have no rights to reproduce, copy, or reuse these strategies without the express written consent of PK Pioneers.
10.1 Termination of Service
Upon the termination of services between the client and PK Pioneers, the client shall have no right to continue using, reproducing, or accessing any marketing strategies developed by PK Pioneers. PK Pioneers reserves the right to block or delete these strategies from the client’s accounts or platforms to ensure the protection of its intellectual property.
10.2 Legal Recourse
In the event that a client is found to be in violation of this ownership policy by using, reproducing, or accessing PK Pioneers’ marketing strategies without permission, PK Pioneers reserves the right to take legal action to protect its intellectual property rights, which may include seeking compensation for damages and any associated legal costs.
11. Governing Law
This Policy is governed by the laws of Pakistan and the United States of America, and any legal disputes arising from it shall be settled in the appropriate courts in accordance with the applicable laws in Pakistan and the United States of America.
PK Pioneers reserves the right to modify or amend this Policy at any time. Clients will be notified of any changes, and the revised Policy will take effect upon the date of notification.
By engaging with PK Pioneers, clients acknowledge and agree to the terms of ownership and use of marketing strategies outlined in this Policy. Failure to comply with these terms may result in legal action.